Choosing Your Real Estate Professional

Find the Professional Who is Right for You

Ask for Referrals

Your family and friends may know a good agent. Be sure to ask what they liked and disliked about how the agent conducts business, not what they are like on a personal level. Also, consult with neighbors who have recently bought or sold their homes, how their agents performed for them.

Seek an Agent With the Right Experience

Neighborhood specialists have house-by-house market knowledge that is invaluable when you are comparing your home to others. While residential agents are licensed to sell any property in the state, you want your agent to have experience with the type of home you own whether it’s a single-family, condo, high-rise, rural property, vacation or investment property.

Interview at Least Three Professionals

The National Association of Realtors® recommends that you interview several agents before making your decision. Compare their experience, marketing plans, networking abilities, and commission rates, with the understanding that service levels should and will correspond with costs.

The National Association of Realtors® recommends that you interview several agents before making your decision.

Ask Your Potential Agent the Following Questions:

Will you represent me exclusively or both the buyer and seller in the transaction?

This helps you understand service levels and responsibilities owed to you as the seller.

How do you plan to market my home?

The marketing plan almost always includes a listing in the local multiple listing service, but there may be other means for your home to be presented. Ask the agents to show you examples of their marketing materials and ads that they’ve done for other homes. Ask how the agent plans to market via the Internet, mobile devices, and other marketing avenues. Will professional photography and/or staging be utilized; if so, who pays for this service?

What is your level of experience?

There's no substitute for experience, except enthusiasm. A new agent will have close supervision by the managing broker, so you’re likely to get the same level of service as a more experienced agent. But an agent who has been through buyer's and seller's markets knows what can go right or wrong in any market and is more likely to be prepared for challenges. A more experienced agent will also have a network of former clients to inform about your home.

Do you hold any designations, and what are your specialties?

Agents who hold designations have undertaken additional learning opportunities than those required by the state. This shows motivation and a strong sense of professional pride.

Why should I choose you over other agents?

The answer to this question should be specific including the number of years on the job, the agent's ranking (if available), the list-to-closing price ratio, the average number of days the agent takes to sell a home compared to the general market.

Look for excellent communication skills. Hire an agent with skills that will complement your preferred methods of contact; for example, if you like to text message, hire an agent uses text messaging. Ask your agent how frequently he will be in touch and when to expect reports about your listing.